Privacy Policy
Last updated: January 26, 2026
1. Information We Collect
When you use LunchBoxed, we collect the following information:
- Contact Information: Phone number and delivery address for order fulfillment
- Order Information: Your meal selections, order history, and preferences
- Payment Information: Processed securely through Stripe; we do not store your full card details
- Usage Data: How you interact with our website to improve our service
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve our products and services
- Comply with legal obligations
3. Payment Security
All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We never store your complete credit card information on our servers. Stripe handles all sensitive payment data with industry-standard encryption and security measures.
4. Information Sharing
We share your information only with:
- Restaurant Partners: To prepare and fulfill your orders
- Delivery Partners: To deliver your orders to you
- Payment Processors: To process your payments securely
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Cookies
We use essential cookies to remember your cart contents and provide a smooth ordering experience. These cookies are necessary for the website to function properly.
6. Data Retention
We retain your order information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data by contacting us.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at vendors@lunchboxed.me
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.